Privacy Policy

Effective Date: 2023-07-01

Thank you for using Sitesure (referred to as "the Service"). This Privacy Policy explains how we collect, use, and protect your information when you access and use our Service. We are committed to safeguarding your privacy and ensuring the security of your personal data. Please take a moment to read this policy to understand our practices and how we handle your information.

1. Information We Collect

1.1 Usage Data: When you use our Service, we may collect certain non-personally identifiable information, including but not limited to your IP address, browser type, operating system, and device information. This data is collected automatically through cookies and similar technologies to improve our Service and enhance your experience.

1.2 Service Data: In order to operate the Service effectively, we collect certain essential information. This includes website URLs, uptime data, and background job information. However, we do not collect any personally identifiable information unless explicitly provided by you for the purpose of using our Service.

1.3 Log Files: We retain logs of all requests made to our Service. These logs help us analyze and troubleshoot any issues, as well as generate reports for monitoring and improving the Service. The log files may include IP addresses, timestamps, and other technical details, but they are not linked to any personally identifiable information.

2. Use of Information

2.1 Service Operation: We use the collected information to provide and operate the Service, including monitoring website uptime, managing background jobs, and delivering relevant notifications and alerts to you.

2.2 Improving the Service: The data we collect enables us to analyze trends, track usage patterns, and identify areas for improvement in our Service. This information is anonymized and aggregated, and it does not personally identify you.

2.3 Communication: We may occasionally send you service-related announcements, updates, or important notifications via email. These communications are necessary for the proper functioning of the Service, and you cannot opt out of them.

3. Data Security

We implement appropriate technical and organizational measures to protect the security and confidentiality of your information. We use industry-standard encryption protocols and regularly update our security practices to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable laws and regulations. We will securely delete or anonymize your data when it is no longer required.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating and maintaining the Service. These providers may have access to your information but are bound by strict confidentiality obligations and can only use your data for the specified purposes.

5.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from governmental authorities, such as court orders or subpoenas.

6. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect or solicit any personal data from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to promptly delete it.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us.

Thank you for trusting Sitesure with your monitoring!